To find out which version of browser you are using:
Explorer - Go to the Help Menu and click on the About Internet Explorer and you will see which version you are using.
Netscape 4.7 & below - go to the Help Menu and click on About Communicator and this will show you at the top which version you are using.
Netscape 6 & above - go to the Help Menu and click on About Netscape and this will show you at the top which version you are using.
If you are having difficulty using our site then it could be your browser settings need changing.
If you have 'Per Session' Cookies turned off you will not be able to add items to the shopping basket. This may be the case if you have chosen the highest security settings on your browser:
If using Internet Explorer 5.5 and below you can change your security settings by clicking on 'Tools' ; 'Internet Options' ; 'Security' ; 'Custom Level' and then go to Allow per-session cookies (not stored) and click on Enable. Click here for details with images
If using Internet Explorer 6 and above you can change your security settings by clicking on 'Tools' ; 'Internet Options' ; 'Privacy' ; 'Advanced' and then 'Always allow Sessin Cookies'. Click here for details with images
If using Netscape 4 you can change your security settings by clicking on 'Edit' ; 'Preferences' ; 'Advanced' ; then choose which option you want. In most cases "Accept all cookies" is the best choice. Click here for details with images
If using Netscape 6 you can change your security settings by clicking on 'Edit' ; 'Preferences' ; 'Privacy & Security' ; 'Cookies' then click on 'Limit maximum lifetime of cookies to: current session. Click here for details with images